Terms and Conditions for XENX HQ

Effective Date: 11th July, 2024

Welcome to XENX HQ! These Terms and Conditions (“Terms”) govern your use of our website and the purchase of our products. By accessing or using our website, you agree to comply with and be bound by these Terms. If you do not agree with any part of these Terms, please do not use our website.

1. Use of the Website

a. Eligibility

You must be at least 18 years old to use our website and make purchases. By using our website, you represent that you meet this age requirement.

b. Account Registration

To access certain features of our website, you may need to create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information as necessary. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

c. Prohibited Activities

You agree not to engage in any of the following prohibited activities:

  • Using our website for any illegal purpose or in violation of any applicable laws or regulations
  • Interfering with or disrupting the operation of our website or the servers or networks used to make our website available
  • Accessing or attempting to access any content or information that you are not authorized to access
  • Using any automated means to access or collect data from our website

2. Orders and Payments

a. Product Availability

All products listed on our website are subject to availability. We reserve the right to limit the quantity of products we supply, discontinue any product, or refuse any order.

b. Pricing

All prices displayed on our website are in [Your Currency] and are subject to change without notice. We strive to ensure that all pricing information on our website is accurate, but errors may occur. In the event of a pricing error, we reserve the right to cancel any orders affected by the error.

c. Payment

We accept various forms of payment, including credit/debit cards and other payment methods indicated on our website. By providing payment information, you represent and warrant that you are authorized to use the payment method.

d. Order Confirmation

After you place an order, you will receive an email confirmation. This email does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. We reserve the right to accept or decline your order at any time after receipt.

3. Shipping and Delivery

a. Shipping Policy

We offer shipping to various locations. Shipping costs and delivery times are determined by your location and the shipping method selected. Please refer to our Shipping Policy for more details.

b. Risk of Loss

All items purchased from XENX HQ are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

4. Returns and Exchanges

a. Return Policy

We want you to be completely satisfied with your purchase. If you are not satisfied, you may return the product within [Insert Return Period] days of receipt for a refund or exchange. Please refer to our Return Policy for more details on how to initiate a return or exchange.

b. Non-Returnable Items

Certain items, such as [list non-returnable items, if any], are not eligible for return or exchange. Please review our Return Policy for a complete list of non-returnable items.

5. Intellectual Property

a. Ownership

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of XENX HQ or its content suppliers and is protected by copyright, trademark, and other intellectual property laws.

b. Limited License

You are granted a limited, non-exclusive, non-transferable license to access and use our website for personal and non-commercial purposes. You may not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our website without our prior written consent.

6. Disclaimers and Limitation of Liability

a. Disclaimer of Warranties

Our website and all products and services provided through it are provided on an “as is” and “as available” basis without any warranties of any kind, either express or implied. To the fullest extent permissible by applicable law, we disclaim all warranties, express or implied, including but not limited to implied warranties of merchantability and fitness for a particular purpose.

b. Limitation of Liability

In no event shall XENX HQ or its directors, officers, employees, or agents be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to your use of our website or the products purchased through it. Our total liability to you for any claim arising out of or relating to these Terms or your use of our website shall not exceed the amount you paid for the products in question.

7. Indemnification

You agree to indemnify, defend, and hold harmless XENX HQ and its affiliates, directors, officers, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising from your use of our website or your violation of these Terms.

8. Governing Law and Dispute Resolution

a. Governing Law

These Terms and your use of our website shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.

b. Dispute Resolution

Any disputes arising out of or relating to these Terms or your use of our website shall be resolved through binding arbitration administered by [Arbitration Organization] in accordance with its rules. The arbitration shall take place in [Arbitration Location], and the arbitrator’s decision shall be enforceable in any court of competent jurisdiction.

9. Changes to These Terms

We may update these Terms from time to time. We will notify you of any significant changes by posting the new Terms on our website and updating the effective date. Your continued use of our website after any changes indicates your acceptance of the updated Terms.

10. Contact Us

If you have any questions or concerns about these Terms or our website, please contact us at:

XENX HQ
First floor , City Plaza , Club Road Awka.
Email: support@xenxhq.com

Thank you for shopping with XENX HQ. We appreciate your business and are committed to providing you with a positive shopping experience.